Frequently Asked Questions

You need a valid driving license, Aadhaar card (or any government ID), and a credit/debit card for the security deposit. International customers need an International Driving Permit (IDP).

Yes, every car on WheelUp comes with comprehensive insurance coverage. This includes third-party liability and collision damage coverage. You can also opt for zero-deductible coverage for additional peace of mind.

Depending on the host, you can get the car delivered to your location (home, airport, hotel) for a small delivery fee. The exact fee depends on the distance and time of delivery.

Free cancellation is available up to 24 hours before the trip. Cancellations within 24 hours may attract a cancellation fee. The exact policy varies by host — check the listing for details.

WheelUp provides 24/7 roadside assistance. Call our support line and we will arrange a replacement car or towing service at no extra cost to you.

Yes, you can extend your booking directly from the app, subject to availability. Extensions are charged at the same daily rate.

Sign up on our platform, list your car with photos and details, set your pricing, and start earning. We handle the insurance, payments, and customer support.

Each rental package comes with a specified mileage limit. If you exceed the limit, additional charges apply per kilometer. Check the specific listing for mileage details.

A security deposit is blocked on your card at the time of pickup and automatically released after the car is returned in good condition, usually within 2-3 business days.

All cars are provided with a certain fuel level. You are expected to return the car with the same fuel level. If returned with less fuel, a refueling charge will apply.